TERMS & CONDITIONS | VIVERA GRANDE

Guarantee Policy

All bookings must be guaranteed at the time of reservation by any Credit or Debit Cards and Travel Agency. All major credit cards are accepted.
The tariff rate is subject to change without prior notice by the management.
Rights of admissions reserved by the hotel.
Outside Food is not permitted inside the hotel.
Pets are not allowed inside the hotel premises.

Cancellation Policy

A cancellation is free of charge if done 3 days prior to arrival. Penalty charge for late cancellation is one night.

Child Policy

Any Children 10 and above will be treated as an adult and charged.
Two children below 10 will be treated as one adult and charged accordingly per room.

PLEASE NOTE:

Effective 2nd October 2008, the Government has introduced "No-Smoking" legislation for hotels, restaurants and all public places. As a consequence, smoking is prohibited in all parts of the hotel except in designated bedrooms where smoking is permitted.
The hotel has dedicated smoking guest bedrooms. Should you desire a smoking bedroom, please let us know. We shall endeavor to reserve a smoking bedroom for you, subject to availability.